Shipping policy

Effective Date: 07/20/2026

Where We Ship

Drinkszon ships only to U.S. destinations approved for the specific product at checkout. We do not ship to P.O. boxes, APO/FPO addresses, freight forwarders, reshippers, hotels, temporary addresses, or U.S. territories for regulated products unless expressly approved.

Product-Specific Restrictions

Availability may differ for kratom, kava, CBD, intoxicating hemp cannabinoids, and other functional beverages. Restrictions can apply at the state, county, city, tribal, campus, military, or other local level. Checkout eligibility is not a legal opinion and may be changed or overridden at any time.

Processing and Delivery

Estimated processing and delivery windows are estimates, not guarantees. Compliance review, payment review, age verification, weather, carrier restrictions, recalls, and seller fulfillment may delay or cancel orders.

Adult Signature and ID

Orders may require an adult signature by a recipient aged 21 or older. The carrier may inspect or scan government-issued photo identification. Name or address mismatches may result in non-delivery or return. Fees caused by failed age verification may be deducted from a refund where permitted and disclosed.

Multiple Sellers

Marketplace orders may arrive in separate packages and on different dates. Each seller may have separate processing times and tracking numbers.

Address Changes and Interception

Regulated orders generally cannot be rerouted or held at unauthorized locations after shipment. Contact support immediately; changes are not guaranteed.

Lost, Damaged, or Missing Orders

Report visible damage, leakage, tampering, or missing items within [48 HOURS] with photos of the package, label, lot number, and contents. Do not consume a damaged, leaking, opened, recalled, expired, or tampered product.